QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life by John G. Miller
QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life by John G. Miller PDF, ePub eBook D0wnl0ad
The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.
John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed.
THE QBQ! PROMISE
This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination.
QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.
From the Hardcover edition.
From reader reviews:
James Flynn:
Spent a free time and energy to be fun activity to perform! A lot of people spent their free time with their family, or all their friends. Usually they performing activity like watching television, about to beach, or picnic in the park. They actually doing same thing every week. Do you feel it? Do you want to something different to fill your free time/ holiday? Could be reading a book might be option to fill your no cost time/ holiday. The first thing you ask may be what kinds of e-book that you should read. If you want to try out look for book, may be the book untitled QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life can be great book to read. May be it can be best activity to you.
Frank Johnson:
Do you one of the book lovers? If so, do you ever feeling doubt when you are in the book store? Make an effort to pick one book that you never know the inside because don't ascertain book by its handle may doesn't work this is difficult job because you are afraid that the inside maybe not since fantastic as in the outside look likes. Maybe you answer is usually QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life why because the excellent cover that make you consider regarding the content will not disappoint a person. The inside or content is actually fantastic as the outside or cover. Your reading sixth sense will directly direct you to pick up this book.
Lurline Silvester:
Are you kind of active person, only have 10 or maybe 15 minute in your day time to upgrading your mind ability or thinking skill even analytical thinking? Then you are experiencing problem with the book compared to can satisfy your short time to read it because this time you only find book that need more time to be go through. QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life can be your answer because it can be read by you who have those short free time problems.
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